🍁 Canadian Cybersecurity FAQ
Frequently asked questions
40 answers covering everything about Guardlyne, your security grade, Canadian compliance, and how to fix what we find.
About Guardlyne
Who is Guardlyne built for?
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Is Guardlyne a Canadian company?
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How is Guardlyne different from US-built security tools?
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Do I need technical knowledge to use Guardlyne?
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Getting started
How do I get my security grade?
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What does Guardlyne actually scan?
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Is there a demo I can try before signing up?
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How long does the assessment take?
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Do I need to connect Microsoft 365 to use Guardlyne?
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Security and privacy
Is it safe to connect my Microsoft 365 account?
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What permissions does Guardlyne request from Microsoft 365?
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Where is my data stored?
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How does Guardlyne handle my personal information under PIPEDA?
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Can I disconnect Microsoft 365 at any time?
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Your security grade
How is the A–F grade calculated?
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What does it mean if my grade is capped?
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What score do I need to be cyber insurance ready?
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How often is my grade updated?
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My grade improved — will Guardlyne update my report automatically?
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Canadian compliance
Does Guardlyne assess PIPEDA compliance?
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Does Guardlyne assess Quebec Law 25 compliance?
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Does Guardlyne assess PHIPA compliance for healthcare businesses?
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Can I use my Guardlyne report as evidence of compliance?
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Does Guardlyne help with cyber insurance applications?
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Pricing and plans
How much does Guardlyne cost?
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Can I cancel at any time?
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Do you offer discounts for non-profits or charities?
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Do you offer MSP or partner pricing?
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For IT providers and MSPs
Can I use Guardlyne to manage assessments for multiple clients?
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Can I white-label the PDF reports with my company branding?
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Can I refer clients to Guardlyne and earn a commission?
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Fixing your findings
I got my grade — what do I do next?
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How long does it take to fix a critical finding?
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Do I need an IT provider to fix the issues Guardlyne finds?
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Will fixing issues improve my grade immediately?
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Contact and support
How do I contact Guardlyne?
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Do you offer onboarding support?
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I found a bug or have a feature suggestion. How do I report it?
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Still have questions?
Email us at hello@guardlyne.ca or call +1 (647) 948-4646. We are based in Toronto and respond within one business day.